Customer Background
A large e-commerce fulfillment warehouse needed a smarter way to assign and monitor daily tasks for its floor workers. The existing process relied on paper sheets and manual reporting, leading to inefficiency, lost records, and delayed communication between supervisors and staff.
Challenges
Inefficient Task Distribution – Manual task assignment created confusion and delays.
Lack of Real-Time Updates – Supervisors had no instant visibility of completed or pending work.
Data Loss & Errors – Paper logs were often misplaced or incorrectly filled.
Durability Issues – Consumer tablets frequently broke in the rough warehouse environment.
Solution
The warehouse deployed the MDT1065 10-inch Rugged Android Tablet, mounted on forklifts and used by floor workers with handheld options.
Digital Task Assignment – Supervisors assign tasks directly through warehouse management software.
Real-Time Logging – Workers log completion instantly, with time stamps and notes.
Photo & Barcode Capture – Proof of work and product verification made simple.
Rugged Reliability – Shock-resistant, dustproof, and designed to withstand daily warehouse operations.
Results
Streamlined Operations – Task distribution time reduced by 40%.
Improved Accuracy – Digital logging minimized reporting errors.
Real-Time Transparency – Supervisors gained instant visibility of workflow progress.
Durable Performance – Tablets operated reliably in dusty, high-traffic environments.
Customer Feedback
“With rugged tablets, task assignment and logging have become seamless. We now manage workflow in real time, and our error rates have dropped significantly.”
— Warehouse Operations Manager