1. General

Q1: What industries can benefit from rugged tablets?
A1: Our rugged tablets are widely used in transportation, logistics, warehouse, retail, mining, public safety, field operations, and powersports industries.

Q2: Do your rugged tablets support Android GMS and MDM?
A2: Yes. Selected models are GMS-certified and support Mobile Device Management (MDM) for enterprise deployment.

2. Hardware & Features

Q3: What certifications do your devices have?
A3: All rugged tablets and vehicle-mount computers comply with IP67 for dust/water protection and MIL-STD-810G for drop and vibration resistance.

Q4: Do you provide vehicle cradles and accessories?
A4: Yes. We provide custom cradles, charging docks, sunshields, and mounting brackets to fit different vehicle environments.

3. Customization & Integration

Q5: Can I request hardware customization?
A5: Yes. We offer CPU, memory, connectivity modules, and I/O port customization to meet industry-specific requirements.

Q6: Do you support third-party software integration?
A6: Absolutely. Our devices are compatible with fleet management, warehouse, and field service applications.

4. After-Sales & Warranty

Q7: What is the warranty period?
A7: Standard warranty is 12–24 months, with options for extended warranty based on project requirements.

Q8: How do I request after-sales service?
A8: You can contact our service team via email or service ticket, and we provide both remote diagnostics and on-site service for enterprise clients.

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