Success Case: Rugged Tablet Solutions for Forklift
Customer Background
A leading logistics and cold chain distribution company operates multiple warehouses and transport hubs across North America. Their forklift operators needed reliable devices to handle real-time goods tracking, load management, and navigation in busy warehouse environments. Previous consumer tablets frequently broke down, leading to operational delays.
Challenges
Unreliable Devices – Consumer-grade tablets failed under vibration, temperature changes, and accidental drops.
Inefficient Goods Handling – Operators had to rely on separate scanners and paper logs, slowing down loading/unloading.
Connectivity Issues – Frequent Wi-Fi disconnections led to incomplete order updates.
Operator Safety Risks – Lack of secure mounting increased distraction and risks during driving.
Solution
The company deployed the MDT865 8-inch Android Rugged Tablet with customized forklift mounting solutions.
Secure Vehicle Mounting – Tablets were installed on forklifts using shockproof brackets for safe operation.
Real-Time WMS/ERP Integration – Direct data synchronization allowed operators to track and update goods instantly.
Barcode & RFID Scanning – Integrated scanning eliminated the need for separate handheld devices.
Rugged Reliability – IP67 dustproof, waterproof, and drop-resistant design handled heavy-duty forklift environments.
Wireless Connectivity – Stable 4G/Wi-Fi kept forklifts connected across the entire warehouse and loading zones.
Results
Loading/Unloading Efficiency Increased by 30% – Operators processed more pallets per hour with fewer errors.
Operational Safety Improved – Secure mounting reduced distractions and accidents.
Reduced Device Downtime – Rugged tablets withstood vibration and harsh conditions without failure.
Stronger Inventory Control – Real-time visibility across WMS improved coordination between warehouse and transport teams.
Customer Feedback
“The rugged tablets on our forklifts have completely changed our operations. Our teams are faster, safer, and more accurate, and we no longer worry about devices failing in tough environments.”
— Warehouse Operations Director, Logistics Company
Conclusion
With rugged tablets, forklift operators gained safer operations, real-time visibility, and greater efficiency. The MDT865 rugged tablet proved to be an essential tool for warehouse logistics and forklift management, helping the company achieve both productivity gains and long-term cost savings.
