Rugged Tablet Solutions for Bus Fleet Management
Customer Background
A large public transportation company operating over 300 buses across multiple cities was facing challenges in fleet scheduling, route optimization, passenger information display, and driver communication. Their legacy hardware was bulky, prone to failure in outdoor conditions, and lacked modern connectivity options.
Challenges
Inefficient Fleet Scheduling – Traditional paper-based or outdated systems caused delays in adjusting routes and schedules.
Poor Passenger Information – Passengers often lacked real-time updates on arrival times, leading to dissatisfaction.
Driver Communication Gaps – Dispatchers struggled to maintain seamless communication with drivers during peak hours.
Hardware Durability Issues – Previous consumer tablets failed due to vibration, dust, and heat inside the buses.
Solution
The company deployed the MDT864 Rugged 8-inch Android Tablet across its bus fleet, integrating it with their Fleet Management System (FMS).
Vehicle-Mount Ready: Secure cradle installation ensured stable operation during rides.
Real-Time GPS & Data Connectivity: Provided accurate navigation, passenger information display, and remote updates.
Driver Dispatch Communication: Enabled push-to-talk and instant messaging with central control.
Durability: IP67-rated design resisted dust, vibration, and high temperature inside the buses.
Results
30% Improvement in Fleet Efficiency – Real-time route adjustments reduced delays and improved on-time performance.
Enhanced Passenger Satisfaction – Live ETA (Estimated Time of Arrival) updates and onboard information screens increased reliability.
Seamless Driver-Dispatcher Communication – Reduced miscommunication and improved response time during traffic changes.
Reduced Device Failures – Rugged tablets operated reliably under continuous 12+ hour shifts without overheating or breakdowns.
Customer Feedback
“The rugged tablets completely transformed our operations. Drivers now receive instant route updates, passengers are happier with real-time information, and our maintenance team reports zero device failures since deployment.”
— Operations Director, Public Bus Company
Conclusion
By integrating Rugged Tablets into their bus fleet, the company successfully improved fleet management, passenger service, and operational reliability, proving the value of rugged mobile technology in modern public transportation.
