Fire Truck Fleet Telematics Case Study: Mobile Data Terminal for Emergency Vehicle Monitoring

Customer Background

A regional fire department operating a fleet of firefighting vehicles required a reliable digital platform to monitor vehicle systems and improve operational coordination.

Modern fire trucks contain numerous specialized components such as:

• Water tanks and extinguishing agents

• Pump systems

• Sirens and emergency lighting

• Equipment storage compartments

However, accessing and monitoring these systems in real time was difficult using traditional dashboards and manual inspection.

To improve fleet visibility and operational readiness, the department required a rugged mobile data terminal capable of integrating with the fire truck's CAN-based vehicle systems.

Challenges

Limited Visibility into Fire Truck Systems

Critical information such as water tank levels, pump operation status, and equipment readiness was not centrally monitored.

This made it difficult for teams to quickly confirm vehicle readiness before dispatch.

Lack of Centralized Fleet Monitoring

Command centers had limited access to real-time vehicle status data across the fleet. This reduced situational awareness during emergency operations.

Communication and Coordination Gaps

Firefighters required a digital platform capable of supporting navigation, mission coordination, and real-time communication.

Harsh Operating Environment

Emergency vehicles operate in challenging conditions including:

• High vibration

• Outdoor exposure

• Heat and dust

Consumer tablets were not reliable enough for these environments.

Solution: Mobile Data Terminal Integration for Fire Trucks

The fire department deployed rugged Android Mobile Data Terminals (MDT) installed inside firefighting vehicles.

The MDT865 tablet acts as a central vehicle monitoring and telematics platform, connected to the truck body system via the CANopen interface provided by the vehicle body manufacturer.

Firefighting Equipment Monitoring

Through CAN integration, the system can display critical firefighting operational data, including:

• Water tank and extinguishing agent levels

• Pump operation status

• Siren and emergency lighting status

• Door and compartment open/close detection

• Tool presence monitoring

• Shore power connection status

All information is displayed in real time on the vehicle mounted tablet interface.

Vehicle Telematics and Diagnostics

In addition to firefighting-specific data, the mobile data terminal also captures standard vehicle diagnostics, including:

• Fuel level and vehicle mileage

• Tire pressure monitoring

• Engine speed and operating parameters

• Brake and accelerator activity

• Maintenance alerts

These data points are transmitted to the fleet management platform for centralized monitoring.

System Architecture

The MDT functions as the central data gateway inside the emergency vehicle.

This architecture enables real-time synchronization between fire trucks and command centers.

Enhanced Operational Capabilities

Beyond telematics and diagnostics, the mobile data terminal also supports mission-critical emergency response functions.

Multi-Camera Video Monitoring

The tablet can switch between multiple camera inputs to provide live views around the vehicle.

Mission Navigation

Navigation software calculates optimized routes to emergency locations, helping drivers reach incidents faster.

Task and Order Management

Dispatch centers can send tasks and operational instructions directly to vehicles.

Real-Time Communication

Drivers and command centers can communicate instantly through messaging or voice systems.

Rugged Reliability for Emergency Vehicles

Emergency services require equipment that can operate reliably in extreme environments.

The rugged tablet provides:

• IP67 dust and water protection

• MIL-STD-810H shock and vibration resistance

• Stable operation during continuous vehicle use

These features make rugged tablets for emergency vehicles suitable for fire trucks, rescue vehicles, and other emergency service fleets.

Results

Conclusion

Deploying rugged mobile data terminals in fire trucks enables fire departments to integrate vehicle monitoring, telematics, navigation, and communication into a single in-vehicle platform.

This approach improves fleet visibility, operational readiness, and emergency response efficiency, supporting safer and more effective firefighting operations.

Learn more about our Mobile Data Terminal solutions for vehicle fleets, or explore our Mobile Data Terminal resource hub to understand how rugged MDT devices are used in transportation, public safety, and industrial fleets.