Customer Background

A global e-commerce fulfillment center managing over 50,000 SKUs daily faced increasing challenges in inventory accuracy, picking efficiency, and system integration. Their warehouse staff relied on handheld consumer tablets, which frequently broke down under heavy use and could not keep up with real-time data requirements.

Challenges

1. Inventory Inaccuracy – Manual barcode scanning and delayed synchronization caused frequent stock mismatches.

2. Low Efficiency – Workers wasted time switching between devices and paper-based records during picking.

3. System Integration Issues – Consumer devices struggled to connect with their Warehouse Management System (WMS) and ERP.

4. Hardware Failures – Consumer-grade tablets failed due to dust, drops, and long shift operations.

   
   

MDT865 with barcodescanner

Solution

The company deployed the MDT1065 Rugged 10-inch Android Tablet across its warehouse facilities.

• Seamless WMS/ERP Integration – Tablets connected directly with existing warehouse software for real-time updates.

• Fast Barcode & RFID Scanning – Enabled quick stock checks and reduced picking errors.

• Long Battery Life – Supported continuous 10+ hour warehouse shifts.

• Durable IP67 Design – Withstood dust, impacts, and daily heavy usage in industrial environments.

MDT865 with RFID_LF reader

Results

1. Inventory Accuracy Improved by 35% – Real-time updates ensured correct stock levels across systems.

2. Picking Speed Increased by 25% – Workers handled more orders per shift with fewer errors.

3. Reduced Device Failures – Rugged tablets operated reliably with zero breakdowns reported in the first six months.

4. Stronger Data Visibility – Supervisors gained live access to inventory flow and worker performance metrics.

Customer Feedback

“Rugged tablets transformed our warehouse operations. Inventory accuracy has improved significantly, and our staff now complete tasks faster without worrying about device failures.”
— Warehouse Operations Manager, E-commerce Fulfillment Center

Conclusion

By adopting rugged tablets, the warehouse achieved higher accuracy, faster operations, and greater reliability. The MDT1065 rugged tablet proved essential in modern warehouse inventory management, ensuring smooth integration with WMS systems and efficient daily workflows.

Learn more in our dedicated Warehouse Tablet Solutions page.